PRIVACY POLICY

Last Updated: September 23, 2025

This Privacy Policy outlines how Tinefcon India (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website at https://tinefconindia.in/ (the “Site”). By using our website, submitting forms, or interacting with us, you consent to our collection, use, sharing, and storage of your personal data as described in this policy.

What Personal Data We Collect

We may collect personal data (digital or digitized) when you use our site or contact us, including but not limited to:

Personal Identification Information: Name, email address, phone number, and location (city/state/country).
Health Information: Health-related information when you voluntarily share it (for example, your psoriasis journey or dermatology history).
Form Responses: Information you provide when responding to forms (e.g., for “Share Your Story,” FAQs, or feedback).
Other Information: Data needed to respond to your specific requests (e.g., product manual requests).
Technical Information: Technical data such as your IP address, browser type, operating system, pages visited, time of visit, and cookies.

How We Use Your Personal Data

We use the data we collect for purposes including:

Providing you with information about Tinefcon products, services, and patient support resources.
Responding to your inquiries, requests, or submissions (like forms and testimonials).
Improving our website, product information, and user experience.
Performing analytics and market research.
Sending you newsletters or marketing communications only if you have consented to receive them.
Ensuring compliance with legal obligations and resolving disputes.

Legal Basis for Processing

We rely on one or more of the following legal bases for processing your personal data:

Consent: When you give us permission to use your personal data (for example, by submitting a form or subscribing to updates).
Legitimate Interests: Where we need to process the data to operate our business, improve our offerings, or maintain security, provided that our interests do not override your rights.
Legal Obligations: When processing is required under law (e.g., for compliance, safety, and regulatory requirements).

Sharing & Disclosure of Personal Data

We do not sell your data. We may share your data in the following ways:

With service providers, partners, or agents who help us with website hosting, email communications, customer support, market research, or other business operations.
With healthcare professionals or dermatologists only if you request or consent to such sharing (for example, when giving testimonials).
If required by law, regulation, or government authority, including to respond to a legal process, or to protect our rights, safety, or security.
In connection with a merger, acquisition, or sale of company assets, but with obligations to keep your data protected.

Data Security

We adopt reasonable organizational, technical, and administrative security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Secure servers and encryption in transit (SSL/TLS).
Access controls that limit personal data to authorized personnel only.
Regular backups, vulnerability tests, and software updates.
Policies to retain personal data only for as long as needed for the purposes in this policy.

Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Once the purpose is fulfilled, or your consent is withdrawn, we either delete or anonymize the data, unless legal or regulatory requirements demand otherwise.

Cookies and Tracking Technologies

We and our third-party partners may use cookies, web beacons, tracking pixels, or similar technologies to collect information about how you interact with our site. This helps us:

Understand and improve the website experience.
Remember your preferences.
Serve relevant content or advertisements (if applicable).

You can control or disable cookies via your browser settings, though this may affect how parts of our site function.

Your Rights

Under applicable laws (including the Digital Personal Data Protection Act, 2023), you have rights over your personal data, such as:

The right to access and receive a copy of your data.
The right to correct or update data that is inaccurate or incomplete.
The right to withdraw consent at any time (for processing based on consent).
The right to object to or restrict processing in certain circumstances.
The right to erasure (“right to be forgotten”) where legal grounds apply.
The right to lodge a complaint with a competent data protection authority if you believe your rights are violated.

Children

If you are under 18, please do not share health or sensitive information through our forms or services without the consent of a parent or legal guardian. We do not knowingly collect or process sensitive information from minors without appropriate consent.

International Data Transfers

If any of your data is transferred or accessed outside India (for example, by third-party service providers in other countries), we ensure that such transfers are only made under appropriate safeguards and in compliance with applicable laws.

Updates to This Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in law or our practices). When we do, we will revise the “Last Updated” date at the top, and if changes are material, we may notify you by email or via a notice on our website.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your data is handled, you can contact us at:

Tinefcon / Aakaar Medical Technologies Limited

A – 801, Heritage Plaza Teli Gali Cross Road Andheri (East), Mumbai – 400 069 India
Email: info@aakaarmedical.in
Phone: +91 9820317468